Is there anything you can’t do with a virtual desktop?

Assuming there isn’t a pandemic happening, what are the business advantages?

How is this different from Dropbox / OneDrive?

Well, there are advantages and disadvantages.  Let’s go with the positives first:

Very simple to set up.  You e-mail the link to your employees, they click on it, they’re in.  Want to change the password?  We send you another link, you distribute it.

Allows you to work with files that Dropbox / OneDrive won’t touch (Filemaker databases etc.)

Instant updates – no file clashes, no constant synchronisation.  If you’re trying to open a spreadsheet at the same time as someone else, you’ll be warned.  No multiple copies of spreadsheets causing confusion.

Nothing stored locally – if an employee leaves or a contract ends, just change the password.  No need to go asking them to delete their copies of the data.

Disadvantages:

Not free!  We can’t compete with free, and if you find Dropbox / OneDrive etc. works for you, stick with it, and we’ll happily provide support for you. 

Doesn’t work with some firewalls

Only works on PC’s and Macs – no iPads / Android phones etc.

                                                Doesn’t work on Windows 7 (see below), Windows 8 and 10 are fine though.

Will it work with Windows 7?  How about Apple Mac?

                The short answer is: Windows 7?  No.  Apple Mac?  Yes.  Unfortunately, due to wanting to keep it simple and secure, we’re using the SMB v3 protocol, and Windows 7 doesn’t play nicely with that.  You could always configure a VPN and run it with SMB v2, but it might be easier to just upgrade.

Is my data secure?

                The short answer is ‘Yes’ (we wouldn’t be using it ourselves otherwise), but there are always layers of security you can add:  Extra backups, enhanced security checks, VPN connections.  They all add to the price, though. 

Do you support Apple Macs?

Do you support iPhones / iPads and Android phones?